Who we are

Our website address is: https://multiwebhost.co.uk.

What personal data we collect and why we collect it

Registration

During registration for service provision we collect the customers full name, email address, correspondence address, phone number and company name. This information will be used to help us provide you with service you are registering for.

The Provider will take reasonable safeguards to make sure that the customer’s information is protected against unauthorized access or disclosure, modification, misuse, obliteration or loss.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

The kind of information we may collect and hold about you is as follows:

Title and your full name
Your postal address
Telephone numbers
Email address
Any correspondence you make with MultiWebHost
Records of payments you have made to MultiWebHost
Any information you enter into our website and how you use it and any other data you provide where relevant and appropriate like your reason for contact and how you heard about us.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not sell your information. We may use third parties such as in emailing platforms but we make sure their platform are securely protected. Our staff will only be permitted to use your information to provide relevant services only if they apply data protection measures.
For legal reasons we may be required to disclose your personal data upon request to government agencies, regulatory bodies and law enforcement.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see their personal information at any time. Website administrators can also see that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We take suitable measures to ensure that the information disclosed to us is kept secure, and kept only for so long as is necessary.

We use a secure service when you make a payment through our website, via a payment gateway operated by Stripe. Our online payment system is Payment Card Industry Data Security Standard compliant.

You should however be aware that the use of the Internet is not entirely secure. We will do our best to protect your personal data but we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. We use strict procedures and security features to try to prevent unauthorised access.

Changes or Updates to this policy

Any changes that will be made to this policy in the future will be on this page and, where suitable, notified to you by e-mail. Please frequently visit this page to keep abreast with any changes to our privacy policy. By continuing to use our website you agree with this privacy poli

This Privacy Policy was last updated/amended in May 2020.